Providing a Philosophical
Basis for Ethical Decisions
©
Andrew
Olson
Copyright 2001. All rights reserved. Contact the author
for permission before copying. No permission
granted for use in commercial products. All
copies must contain this copyright notice.
The
person who asserts a statement as a fact can intend it in one of two ways: it is
a descriptive claim, or it is a normative claim. A statement that is descriptive is one
that is empirical. It describes a
state of something, generally in the world around us. It is falsifiable (i.e., can be proven
false, at least in theory, if it is not true about the world.) Scientific claims about the world are of
this type. An example is: The sun rises in Indianapolis at 7:00
A.M. everyday. This is can be
tested by watching to see if it rises at some other time, or does not rise at
all. Indeed in this case, anyone
can prove it false by simply observing it rise at 6:37 A.M. on some day. A statement of a similar nature is: The sun rises in Indianapolis between
5:00 A.M. and 8:00 A.M. everyday.
This is more likely to be an accurate statement than the first about the
nature of the path of Indianapolis relative to the sun.
Another common example, but
one which is more tenuously descriptive of the state of the world, is: Fifty two percent of the people drive
within 5 and 20 mph faster than the speed limit. This really should be stated as: Of the 532 drivers observed on Highway
70 on July 30, 2001, 277 (or about 52 %) were traveling between 5 and 20 mph
above the posted speed limit. This
latter statement can be falsified by simply examining the data that was
collected on that date. Are the
correct numbers 277 out of 532, or are they different? This is a statement about a sample
population, not about drivers in general.
Nevertheless, it is typical of descriptive statements purporting to
reflect the state of the world. The
connection with the real world comes in the predictive power of this set of
data. If others repeat the
experiment at many other times and locations and arrive at approximately the
same data, then we develop confidence that our statement is predictive of the
state of the world. At this point,
we can formulate the first statement above as a descriptive claim about the
world. It is falsifiable
still. For example, someone could
question the methods of collecting the data. It might be that the observers recorded
personal estimates of the vehicles' speeds rather than using radar to measure
them. If various persons repeat the
experiments using radar guns and observe that the number of drivers exceeding
the speed limit between 5 and 20 mph is about 24 %, then the original claim of
52 % would no longer be accepted as "true", i.e. as an accurate reflection of
the world.
A
normative claim about something is a definitive assertion about it. It states what is true about it, or what
characteristics it should have. An
example is: Two parallel lines
never intersect. A normative
statement may be taken as a fundamental hypothesis that everyone agrees to
accept as true, or it may be a logical deduction from a set of such
hypotheses. In general,
philosophers do not accept descriptive statements as a solid enough foundation
on which to base a philosophy. They
attempt to lay a logical foundation of normative claims about the world and then
deduce, as necessary, theories to explicate specific issues. Descartes' assertion, "I think." is an
example of an attempt to find a fundamental hypothesis that everyone could
accept as a basis for subsequent reasoning. He went on to deduce, "I am." as a
consequence, and thus began building his philosophical structure. Of course, if the logical structure is
to say something about the real world, its logical foundation, the hypotheses,
must reflect correctly the real world.
Ultimately, then, a useful logical system must, in some sense, rest on an
empirical basis. It is probable
that Descartes, for example, believed that his fundamental assertion would be
accepted by everyone (i.e. every thinker) as an accurate statement about reality
and that, therefore, his subsequent philosophical system would accurately
reflect it.
In
the same vein, most philosophers attempt to ground a framework of ethics on
normative claims rather than descriptive ones. Two types of ethical framework that are
useful in analyzing situations from an ethical perspective seem to be
influential in western society. One
starts from a utilitarian basis and the other is a deontological theory. The former is probably more useful for
analyzing practical situations because it allows for compromise based on
assessing the ethical value or merit of the various components of the
situation. The latter is good for
defending a strict position because it tends to assign very high ethical values
to persons.
There are various
interpretations of a utilitarian ethical framework. A very simplistic statement of its
ethical claim is that the degree of rightness or wrongness of an act, say,
depends upon the consequences of the act.
Its ethical value is "instrumental" in the sense that it serves as the
instrument for achieving consequences that have an ethical weight. Thus, for example, it is ethically worse
to drop a nuclear bomb on a large city than to throw a lighted firecracker at
someone because the former is almost certain to destroy and maim a million
people whereas the latter may risk only injuring one individual. This ethical framework is useful in
practice because it allows one to assign an ethical value to each act within a
situation and arrive at a value balance.
From this balance, one can decide which is ethically the best course of
action to take.
Let
us consider an application of how this approach might be used to arrive at an
ethical decision in a conflictive case.
Suppose that a software project is running behind schedule and exceeding
monthly budget allocations. The
final software product will not be used in life-critical situations. One manager proposes that the planned
testing of the software be reduced in order to accelerate the schedule and
reduce costs. Is this an ethical
problem, or solely economic? If it
is an ethical problem, what are the various ethical factors involved and what is
the best decision to make ethically?
We
begin the utilitarian analysis of the situation by identifying the ethical
stakeholders in the outcome of the decision. Then, we estimate the ethical benefits
and liabilities that each would experience if the proposal were carried
out. Finally, we attempt to balance
the various opposing benefits and liabilities to arrive at a measure of the
ethical value of effecting the policy.
From this analysis, we might arrive at a table like the
following:
|
Ethical Value |
Stakeholders |
Benefits |
Liabilities |
|
+ |
Purchaser |
Lower cost |
Higher maintenance costs |
|
O |
Users |
Earlier delivery |
Frequent downtime & frustration |
|
+ |
Investors |
Higher dividends |
Lower stock price due to loss of reputation |
|
+ |
Employees |
Less pressure to produce |
More risk of layoff |
|
+ |
Company |
More profit |
Loss of reputation |
Here we have balanced
ethical benefits/liabilities for a stakeholder to yield a +, O, or -, where +
indicates a net ethical benefit. In
this table, we have estimated that the benefits tend to outweigh the liabilities
because all of the liabilities, except for the users, will begin to be felt only
after sometime past the software delivery date. The net estimate is that, although there
are some negative ethical concerns, the proposal on the whole has
merit.
You
might ask why this is an ethical problem.
Most of these benefits and liabilities seem to be of an economic
nature. Yet the decision to impose
greater inconvenience on the users or greater risk of layoff on the employees
clearly has a strong negative ethical component to it. Likewise, the decision to relieve the
working pressure on the employees seems to have a positive ethical
component. Here we are focusing on
this ethical problem. One could do
a strictly economic balance in order to come to a decision devoid of ethical
consideration. In practice, it is
better to do both types of analyses in order to make your decision better
informed.
To
emphasize that such decisions do have a serious ethical component, suppose that
the software product will be used in a life-critical situation. For example, it might be used to monitor
radiation doses in cancer therapy.
An overdose could seriously injure or kill the patient, whereas an
underdose could permit the cancer to spread to a lethal extent. In this case, we arrive at a table that
is similar except that the liabilities change.
|
Ethical Value |
Stakeholders |
Benefits |
Liabilities |
|
- |
Purchaser |
Lower cost |
Very high repair costs; damage liability |
|
O |
Users |
Earlier delivery |
Injury or death |
|
O |
Investors |
Higher dividends |
Lower stock price; possible bankruptcy |
|
- |
Employees |
Less pressure to produce |
High risk of layoff |
|
- |
Company |
More profit |
Possible bankruptcy; liability for damages |
With this simple change of
application environment, the ethics of the proposal changes dramatically. Now, the consequences of the proposal
clearly have a predominately negative ethical impact. It is a bad proposal. Note that, curiously enough, the benefit
of earlier delivery to the users may save lives also if it provides better
treatment than current methods do.
That is why the balance for the users is rated O.
Unfortunately, when one
performs only an economic analysis of such a situation, the conclusion is likely
to be that the proposal has strong economic merit, and therefore, should be
carried out. Many times there is a
tendency to lose sight of the ethical dimensions of a decision problem because
economics is such a strong driving factor in our society.
These two case indicate how
utilitarian principles can allow us to evaluate the various ethical factors in a
situation, balance the conflictive ones and arrive at a reasonable decision on
an ethical course of action to follow.
We now turn to see how the deontological approach supports an ethical
framework for making decisions.
In
this approach, ethical value arises from the intrinsic nature of something, not
from serving as an instrument in achieving ethical consequences. Immanuel Kant, in his contributions to
deontological philosophy, posed a categorical imperative asserting that one
should never treat a person merely as a means to an end, but always as an
end. Thus, ethical value is
intrinsic to what it means to be a person.
The norms defining what are right and wrong must respect the ability of
each person to function rationally and choose freely. Many of the precepts embedded in the
Declaration of Independence and Constitution of the U. S. A. are based on such a
concept. One's human rights stem
from his or her identity as a person.
Let
us now apply this approach to evaluating the first case described above. As before, we first identify the ethical
stakeholders. Then we ask to what
extent the proposed policy adheres to the categorical imperative for each
one. In doing so, we do not need to
allow each individual free rein, but rather require only that the she or he be
free to make rational choices about whether or not to pay the prices involved in
order to obtain the benefits that might accrue. Let us reexamine the merits of the
proposal
|
Ethical Value |
Stakeholders |
Benefits |
Liabilities |
|
+ |
Purchaser |
Lower cost |
Higher maintenance costs |
|
- |
Users |
Earlier delivery |
Frequent downtime & frustration |
|
+ |
Investors |
Higher dividends |
Lower stock price due to loss of reputation |
|
- |
Employees |
Less pressure to produce |
More risk of layoff |
|
+ |
Company |
More profit |
Loss of reputation |
Would adopting the policy to
reduce the amount of testing treat the purchaser as an individual free to accept
the consequences or not? An
educated purchaser with a view over a long time horizon may not. However, if negotiating with the
purchaser and adjusting the contract as needed convinces it that accepting the
policy is not detrimental to it, then the categorical imperative is not
violated. Assuming this, we place a
+ in the Value column for the purchaser's row. A similar attempt may be made with the
users. However, if they are really
apprised of the operational difficulties that are likely to arise, they are not
likely to willingly accede to the policy.
This is why a negative appears in the Value column for them. Investors frequently have a short time
horizon, so the appeal of higher dividends may outweigh the thought of lower
stock prices in the distant future for them. Therefore, a positive appears in their
Value entry. The unenlightened
employee may welcome relief from the pressures of work, but understanding the
implications of the risk of being unemployed would probably cause most to
hesitate to accept the policy.
Hence, the negative value recorded for them. Finally, does the policy respect the
company as a person? Should it even
do so? Is a company a person? Does it merit the rights of a
person? Clearly, it does not
qualify completely as a person legally because it does not have a right to
vote. On the other hand, our
society does grant companies some of the rights it grants to citizens – the
right to free speech, for example.
In the U. S. legal sphere, companies are generally accorded the status of
a person, so we will adopt that stance in this analysis. Generally, companies are more driven by
short-term profit than by long-term intangibles such as reputation. Therefore, we place a plus in the
company's value entry to indicate that it would willingly adopt the proposed
policy.
We
are ready to ask whether or not the policy is ethically negative, and should be
rejected. Now we arrive at another
difference with the utilitarian approach.
With the latter, we could balance the various ethical values down the
column to obtain an estimate of the ethical value of the policy. This is not possible in the present case
because the categorical imperative does not permit assigning ethical weights to
different individuals. To do so
would be to adopt the utilitarian approach. This reveals one of the deficiencies of
the deontological philosophy in ethical analysis. It can be difficult to resolve
conflicting ethical claims with it.
Here, we have arrived at a better understanding of the ethical issues,
but not an accurate guide as to whether or not the policy is ethically
acceptable. The only thing we can conclude is that, because at least one of the
stakeholders would be negatively impacted, the policy is not acceptable.[1]
As
an exercise, do a deontological analysis of the second case above. What can you conclude about the ethical
acceptability of the policy to perform less testing?
[1] For an example of the applying of the deontological approach to a case in which conflict is not so prevalent, see Chapt. 2, Johnson, D. G. Computer Ethics. 3rd ed. Prentice Hall, 2000.